Return and Refund Policy
Thank you for shopping at ProzieLogo.
Please read this policy carefully. This is the Return and Refund Policy of ProziegLogo.
Digital Products
All products sold on our store are digital goods delivered electronically. Due to the nature of digital content, all sales are final. Once a purchase is completed and the product is delivered (via download, email, or other means), no refunds, returns, or exchanges will be provided.
By purchasing any digital product from our store, you acknowledge and agree that:
You are purchasing a non-tangible, irrevocable good.
Once the download or delivery process has started or completed, you lose your right to cancel.
We do not offer refunds or accept returns under any circumstances, including:
Accidental purchase
Failure to download or access the item (unless caused by a technical issue on our end)
Change of mind
Exceptions
We may, at our sole discretion, offer a refund only if the product is proven to be defective or not as described. If you believe this applies to your case, please contact us within 3 days of your purchase with detailed information and supporting evidence.
We reserve the right to refuse any refund request that does not meet our criteria.
